Why Choose Us?
What you get when you choose us
#1 Your Feedback is Our Top Priority
Why spend your hard earned money with us? The short answer is because we earn it. If we haven't, I don't suggest you give it to us!
Pretty bold statement for a business owner to make but it's reality. Sure we could survive by just doing transactions with everyone but the only way we can thrive and grow is to make you a Raving Fan of our business.
Nowadays it's hard to feel good about spending your money somewhere. We get bombarded with ads and information about how great a business is touting the best service, best products and best prices. Most fall seriously flat on those promises which is very disappointing. It's a classic case of over promising and under delivering when it should be the other way around.
When was the last time you gave a business rave reviews and highly recommended it to your family, friends and co-workers? It doesn't happen nearly as much as it should. The real killer of businesses today is that they haven't created a service culture. A 100% focus on their Guests who support the business day in and day out, each and every time with each and every person. This is much easier said then done which is why it's more the exception then the rule.
In order to provide a great experience a business needs to fire on all cylinders showing they actually care about you and value your business.
So why should you spend your hard earned money with us? Because we work hard every day to earn it. We start with a service culture which makes 100% of the focus on you becoming a Raving Fan of our business. We value your business and strive to make you feel good about giving us the opportunity to keep earning it. We've always got your back and will do what ever it takes to make things right. We look forward to being of service on all of your future visits.
#2 You get a Fun, Easy and Enjoyable Experience
We will share our enthusiasm and knowledge on product and services that best serve the experiences you want to enjoy. We don't just sell you stuff, we arm you with the right information that allows YOU to make the best decision so you can have a great time exploring the world on your bike
We treat you right. Too much of today’s retail experience is filled with apathy. Not from us. We hire and train friendly, honest and hard working team members who genuinely want to be of service.We appreciate and value your business and we work hard to keep earning it. We want to make it a fun and enjoyable experience on every visit.
We are always adding services and expanding our business to better deliver top level service to you:
- Simple online ordering from anywhere in the world shipped direct to your home or work
- Tutorials, Guides, Blog Articles on how to use our products to the best of their intended ability.
#3 For Cyclists, By Cyclists
A wide range of the right stuff - we offer gear for beginners to racers of all ages and in all areas of cycling. We will support you on the road, in the mountains, around the neighborhood, on your commute, where ever you ride. It’s built into our DNA with our mantra “It’s Your World, Ride It”
Here at BikesDirectory.Com our entire staff tests out the products before we send them out into the world. We do bike tours with products to really find out if they are good or not. You can check out our Youtube channel to watch more bike touring content.
#4 You Get it Done the Right Way
We work extremely hard at delivering “right” the first time. Every once in blue moon something happens that requires us to “make it right”. It gets our immediate and full attention and we don’t rest until we do so. It gives you peace of mind before, during and after doing business with us. We got your front side and your back side covered!